This program was conceived as the next step in service information. Making all service information available to all technicians was the idea when this program was written. Every technician can now have in his possession every service manual and all known information about failures, training, parts, and troubleshooting. In the home or the shop, all technicians have the information, not just the technicians close to the filing cabinets and not just the technicians possessing the CD ROM. This program can be the most important service tool in your shop. Make this program available to all technicians and see the productivity improve. New, Easy to Use Interface Supports Windows* 95, Windows* 98, Windows* ME, Windows NT* 4.0 and Windows* 2000 Reduced Security Animated Training and Troubleshooting Easy Installation Searchable Model  Chassis  Manual cross reference complete with warranty information Service Tips: Service tips means shorter repair times and less headaches. And where is a better place for service tips than right in the manual you are using? This provides service tips in many different ways: Model specific tips are listed under the Fault Lookup. These tips are listed in a Symptom / Cause / Solution format. Green/Grey boxes are service tips embedded in your schematic. The components under these see through boxes have some kind of service information. Accessing this information is as easy as clicking on the box. You no longer have to make post-it notes or scribbles on paper schematics to save your valuable tips. You can store your own tips right in the manual! Embed your own service tips right in the schematic with the Mark Diagram feature, or create your own bulletins with My Tips